Self Service Supports

Getting Started

• Required Technology for Using the BloomBoard Platform
• Troubleshooting Guide for Logging In
• BloomBoard Vocabulary: an FAQ for Top Terms
• Coach and Faculty Access to Participant Evidence
• FERPA (Family Educational Rights and Privacy Act) FAQ
• Google Account

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Tips for Completing Micro-credentials

• Backwards Design Template
• Toolkit of Tips and Best Practices for Completing Micro-credentials
• Collaboration Best Practices
• FAQ - Continuing Work on Your Micro-credentials In Online Settings or During Periods of Time Without Access to Students and/or Colleagues

Tips for Resubmissions

• Resubmission Best Practices
• Adding Quality Evidence to a Resubmission for Model 4 Micro-credentials
• Resubmitting for Implement Requirement - “Authentic Implementation”

Tips for Creating Quality Artifacts

• Creating Quality Evidence
• Giving and Receiving Artifact Feedback with Peers
• Research-Based Evidence and Citing your Sources

"Why Can't I" Troubleshooting Guides

• Why Am I Encountering a White Screen after Logging In to BloomBoard?
• Why Can’t I Send My Artifact to My Portfolio?
• Why Can’t I Annotate Every Artifact or Tag Every Competency Indicator?
• Why Can’t I Download My Certificate?