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Barry University: Support FAQ

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Students can use this guide to help them discover when to reach out to BloomBoard Support vs when to contact Barry University or their school district to assist them with their questions.

Students can view the Barry University J.E.T. Pathway Program Guide for additional information, including: 

  • Degree Overview
  • Grading Policies
  • Degree Supports
  • Transcripts, Associated Fees, & Graduation

 

Participant Supports and Resources

BloomBoard Support

Barry University Support

District Support

Platform  / Technical  Support  questions:

  • Logging in
  • Platform navigation
  • Uploading issues
  • Using the annotation tool
  • Trouble submitting
  • Collaboration discussion tool
  • Broken links/videos within the course/unit content
     

University Specific questions:

  • Term start and end dates
  • Transcript requests
  • Key Contacts
  • BloomBoard Credit transfer policy
  • Is non-degree bearing credit available?
  • Available programs, certificates?
  • Incorrect course appearing in the platform
     

Faculty:

  • Clarification of requirements and competency indicators and demonstrated outcomes
  • Clarification of assessment feedback
  • Questions about grading policy
  • Assignment due dates
  • Extension information/requests
     

Barry University:

  • Course Enrollment
  • Incorrect course appearing in the platform
  • Financial aid
  • Credit transfer policy (Transcript Audit for courses taken at other IHEs)
  • Drop a course
  • MyBarry or Canvas technical support

Your School or District Administrator:

  • Who is my mentor?
  • Who pays for a course if I fail or drop out?
  • Concerns with placement and access required for courses.

 

Barry University Contact List

Department

Email and/or Phone Contact

Barry University Program Advisor

Phone number: 305-899-3300

Advisor during admissions process: Maritza R. Glover, Mriviere-glover@barry.edu

Advisor AFTER first registration:
Last Name (A–M) - Cheryl Clements – Cclements@barry.edu

Last Name (N – Z) - Dorothy Latortue – Dlatortue@barry.edu 

Barry University Program Director

Dr. Javier Gonzalez, PhD

Phone number: 305-899-3758

Email: jagonzalez@barry.edu

Barry University Admissions

Phone number: 305-899-3100 or 1-800-695-2279

E-mail: admissions@barry.edu

Barry University Registrar

Phone number: 305-899-3030

Toll-free: 1-800-756-6000, ext. 3030

E-mail: registrar@barry.edu

Barry University Financial Services

Phone number: 305-899-3100 or 1-800-695-2279

E-mail: finaid@barry.edu

Barry University Faculty

Faculty for each course are assigned at the start of each term.

Barry University Technical Support

Barry University IT Support Desk
Support ​Hours: M-F, 8:30 a.m. - 5:00 p.m

Phone number: 305-899-3604

Email: helpdesk@barry.edu

Local District Mentor

Mentors are assigned by your school district.