Some users may encounter a white screen after logging in to the BloomBoard Platform. Below is a checklist of items known to cause this issue.
- Please verify that you are using the latest version of Google Chrome or Firefox.
- Use the following site to check that your operating system and browser are up to date: http://www.whatismybrowser.com
- Use the following site to check that your operating system and browser are up to date: http://www.whatismybrowser.com
- Please ensure the following sites are approved as safe within your network:
- Bloomboard.com
- Auth.bloomboard.com
- Mg.bloomboard.com
- Notify.bloomboard.com
- Comms.bloomboard.com
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Please confirm that the date and time on your computer match the correct time for your time zone.
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Please also check that the date and time for your server are correct if using a school network.
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If your device automatically connects to a VPN, check that the date and time for your VPN are correct.
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- If your device is protected by Office 365 Advanced Threat Protection, add my.bloomboard.com to a "do-not-rewrite URLs list" as documented here.
If you are still encountering a white screen, please contact BloomBoard Support by emailing support@bloomboard.com.