This FAQ is designed to walk Coaches through all aspects of the Assessment Process.
An Overview:
Accurate assessment of a submitted artifact or portfolio of evidence to earn a unit is a key component in learning and earning. The Assessment Overview support article gives a brief overview of the entire assessment process.
Time Frame for Assessment:
The BloomBoard Assessment Team strives to assess submissions within a 3-business-day assessment window. For a more detailed look at what happens during that assessment window, please view the Expected Time for Submission Assessment support article.
Submission Statuses:
An artifact and/or portfolio of evidence moves through a variety of different statuses depending on where the participant is in their journey toward earning.
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For a comprehensive list of all statuses and their definitions, as viewed in both the Cohort Dashboard and BloomBoard reports, please view this support article: Course and Unit Status Definitions for Faculty and Coaches.
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For a participant's view of statuses from both their Course page and from within each unit, please view the support article Course, Unit and Artifact Status Definitions.
Viewing Assessor Feedback:
Assessor Feedback is an integral part of the assessment process. You can access this feedback from your Cohort Dashboard.
To view feedback by artifact: Use the Detailed Progress menu or select the participant’s name to view individual progress.
- Use the Detailed Progress menu or select a participant with an In Progress, Not Yet Earned, Resubmission, or Earned status.
- Click on the artifact to directly see the assessment feedback the participants have received on their submitted artifact.
To view feedback by portfolio: Under the Student section, select a participant's name.
- Access the Units tab.
- Click on the unit status to view artifacts that have already been uploaded, as well as any feedback left by the assessor.
For a detailed explanation of viewing feedback, please review the support article.
Questions About Assessor Feedback:
If you or your participant has a question or needs clarification on feedback given by the assessor, please contact our support team by emailing support@bloomboard.com.
To expedite your request, please include the following information:
- Participant Name
- Unit Name
- Artifact/Part Number (if your question is artifact specific)
- Your question(s) regarding the feedback. Please be as specific as possible
- Any additional information you feel the Assessment Team should be aware of.
The Support Team will contact the Assessment Team Leads on your behalf, removing any identifying information, such as the participant’s name, so that anonymity is maintained for the entire assessment process.